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I have just spent 30 minutes trying to return an unordered delivery to no avail. The customer services man talked through be constantly and did not allow me to speak.

I requested to speak to the manager who was even worse and constantly spoke very fast expecting me not to ask questions as he went through his screed (well-rehearsed response?) and then refused to go through it slowly point by point so i could either ask questions or respond to what he said. I have ended up feeling bullied and £195.30 worse off.

The paperwork included with the items does not give you a website or any information about returns system.

Product or Service Mentioned: Biogeniste Eye Cream Free Trial.

Reason of review: Bullying behaviour of Customer service personnel .

Monetary Loss: $243.

I didn't like: Customer service.

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