An online pop-up ad for Biogeniste offered 2 free samples paying only for the shipping amount of $4.95 each. Order placed on December 13.

December 15 an amount of $90.66 was charged to my Visa. When asking for a correction, they explained that they had canceled my subscription and the charge was because my trial period had expired. Laughable since I had not received the product until one week later.

I can receive a refund by returning the shipment at my expense. All communications with the company have been responded to by what appears to be a form letter.

Product or Service Mentioned: Biogeniste Free Trial.

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