Biogeniste Serum Free Trial Reviews

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I was charged but I had not received the product...because I had paid by credit card the bank said they could not cancel until the company had claimed a payment as they were not sure which company would be claiming the payment.I had not saved the details on the Facebook advertisement and I did not see the advertisement again. I did think after ordering the free trial I would receive an email or text verifying this so I could cancel before the...
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I ordered the free trial of this product i did not concent to this company taking more money from my account which they have done nearly 80 pounds and when i try to contact them the email wont send .. i have been intouch with my bank but there is little they can do .i have found out this is a scam what can i do to get my money back help please
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Anonymous

Anonymous I have asked my bank to block any request for payment from these and they have done this for me.. I have also emailed them..email address at the bottom of the invoice enclosed...

I was surprised to receive one of these wrinkle free creams. I must have accepted a free one at some point. When I checked my bank statement I found that they had taken a great deal of money from my account in spite of me not ordering the product. It was outrageously expensive and because I assume that none of these products ever work, would never have ordered one I had to pay for. As far as I'm concerned, Vaseline is as good as anything. They...
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Like qll the other people this was not a free sample and I did not receive it until after the so called free trial had lapsed it was only when I noticed £71.21 taken from my bank account.The original free trial offer was linked to Victoria Beckham perhaps someone should tell her she has been linked with a scam and they should be shut down absolutely disgusting. I spoke to customer service this morning it was like talking to a robot and very...
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On checking my bank statement I have been charged an excessive amount for both products I received. I am trying to get my money refunded and have been in contact with my bank who advised I contact the company who sold these items. ie the Anti-Wrinkle serum and the hydravella eye cream. This it appears is not possible. Surely there is a way to stop these rogue traders from advertising these products and duping people into buying them. It is...
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I didn't like
  • Having money taken from my account that was not authorised
#921432
Advert on Facebook offering free samples for the price of postage.Postage costs were in sterling but shown on credit card as dollars. They offer free samples for the cost of postage with no indication or detail about signing up to pay the full price for the product. And the advert was covered in Your M&S logos. The pots are sent on a trial basis and because they are the complete product and not a sample they then put another charge on your...
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I didn't like
  • Misleading pricing
  • Advert lack of clarity
  • False advertisers
#921300
Like so many other reviewers, I've come to realise this is a scam.The ad I saw for 'free samples' of Bio-Geniste, on Facebook, stated that M & S were giving them away" Ha!! Like an ***, when asked for my credit card details 'for P & P' I didn't think anything of it and gave all the required information. Lo and behold !! a month later my credit card has been debited £71.37 and I'm not really sure why!! I was sort-of assuming that would be for a...
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Anonymous

Anonymous Hi depending on what credit card you used you could apply to your bank for a refund, also I'd get your card details changed in case of another surprise debit. I'd write to M&S...

I have fallen for this scam, It said it was free and just postage had to be paid but, they took £70.00 out of my bank Am really angry and will trying to get my money back!!!!! This shouldn't be allowed as the product isn't that great!!!!!!!!( Bio Geniste Anti Wrinkle Serum with Matrixyl) I was only aware of paying around £3.00 at the time as the page said that Marks and Spencer were giving away free samples, this should be stopped I can't...
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Anonymous

Anonymous Please ring trading standards about this on 03454040506 I have and the more people that do will get this scam stopped

I didn't like
  • It was free then took 92 45 dollars
Shudder to think what the cost of postage is going to be! Not sure if it was serum or instant wrinkle reducer as product now wrapped up for despatch. I feel a fool because I must not have read the information properly or just not taken whatever it said. Also since that order I have been inundated with e-mails (up to 6 or 8) a day from a Canadian company Canadian-Pharmacy. I assume that my e-mail address has been passed on to them by Biogeniste...
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Biogeniste Serum Free Trial Review

#940979
Bought a so called bottle of facecream trail bottle should of been £5..they have took over £70 out of my bank.phoned my bank tonight cant do anything until dept.i need opens monday.total rip off.
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Biogeniste Serum Free Trial Review

#832852
Gail Heckman. Bio geniste. They rip me off i ordered some face cream for 12.95 and they sent two weeks later the same cream and charged my card 89.95. They said i had a subcription that i never signed up for My attorney said that is larcey by trick and i should sue . If they put my money back I'll probably forget it ever happen If not they might have a law suit on their hands
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