Hello everyone, just thought I'd update you all. I was ripped off by biogeniste/hydravella just like you, however I've had a breakthrough.
Please do not bother phoning as its a waste of time!! Keep sending *** emails and tell them exactly what you think of them!! Thieves/fraudsters/rip off merchants, whatever comes to mind and persevere. I've now been contacted and they are refunding my money in full.
I will let you know, hopefully in around 10days time. Fingers crossed.
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